{"id":5593,"date":"2025-01-08T04:56:24","date_gmt":"2025-01-08T04:56:24","guid":{"rendered":"https:\/\/placement.csjmu.ac.in\/?post_type=jobpost&p=5593"},"modified":"2025-01-08T04:56:24","modified_gmt":"2025-01-08T04:56:24","slug":"fincana-solutions-pvt-ltd","status":"publish","type":"jobpost","link":"https:\/\/placement.csjmu.ac.in\/?jobpost=fincana-solutions-pvt-ltd","title":{"rendered":"Fincana Solutions Pvt LTD"},"content":{"rendered":"

Steps to Apply :<\/strong><\/p>\n

Register on the placement portal<\/p>\n

Job Profile Offered : <\/strong>International Advisor<\/p>\n

Offered CTC: 2.16 LPA+3 LPA on the basis of performance\u00a0<\/strong><\/p>\n

Specializations eligible:- <\/strong>Any Graduates ( except UIET )<\/p>\n

Location:<\/strong> Kanpur & Dehradun<\/p>\n

Job Description:<\/strong><\/p>\n

Job Purpose<\/strong>
\nTo ensure a prospect \/ genuine \/ productive lead generation by the means of out bond calls dialed to
\nUS\/Canada, with a focus to contribute maximum number of closed cases.
\nKey Responsibilities
\n1. To make outgoing calls to prospect customer.
\n2. To try and sell the products and services to the customers on call.
\n3. To handle objections \/ escalations and queries regarding the product effectively.
\n4. To generate more leads from the people out-called.
\n5. To enter the details of every interaction in the system
\n6. To ensure continuity of services to company in terms of generating leads by manning the telephone
\nand other communication systems in the manner described in the FINCANA SOLUTIONS PRIVATE
\nLIMITED procedure manual and also Standard Operating Practices for each program.
\n7. To ensure that mandated Service Levels are adhered to on an individual, shift and team basis.
\n8. To deliver the highest quality of service clients and ensure high customer satisfaction.
\n9. To assist in the expansion of the FINCANA SOLUTIONS PRIVATE LIMITED network by
\nextracting all relevant information on new services from the case files and channels this information to
\nthe network executive.
\n10. To cultivate the FINCANA SOLUTIONS PRIVATE LIMITED network of services and prospects by
\nbuilding and maintaining a professional working relationship with them in the course of the case
\nhandling.
\n11. To support shift leaders, supervisors or who so ever concern to achieve target service delivery and
\nfinancial goals.
\n12. To own and manage specific customer programs assigned.
\nBasic Hiring Requirements<\/strong>
\nKnowledge and skills
\nLanguage capability: must be at least bilingual with an extra flair of UK\/US accent in order to be able to assist
\nthe member in his\/her own language which will ensure better communication, better quality in the delivery of
\nthe service.
\n1. Basic Computer knowledge
\n2. Good telephone etiquette
\n3. Critical thinking and problem solving.
\n4. Worked\/working with BPO Industry- International process would be an added advantage
\nCompetencies<\/strong>
\n1. Customer service Orientation
\n2. Team Working
\n3. Flexibility
\n4. Self-Awareness and Professional Confidence
\n5. Achievement
\n6. Communication
\n7. Good Aptitude<\/p>\n

Benefits:<\/strong>
\n1. Meal & Beverage facility
\n2. Lucrative Incentive (performance basis)<\/p>\n

Why to FINCANA SOLUTIONS PRIVATE LIMITED
\n\uf0b7 State of art infrastructure
\n\uf0b7 Progressive Working Environment
\n\uf0b7 Chance to work with Kanpur\u2019s oldest Internation BPO
\n\uf0b7 Fun @ Work
\n\uf0b7 Professional Environment
\n\uf0b7 Personal and Professional Growth<\/p>\n

Shift Time (Day): 10:30AM \u2013 7:30PM
\nShift Time (Night): 05:00PM \u2013 02:00AM<\/p>\n

KRA:- International Advisor<\/p>\n

Additional Criterion:- 7-10 unpaid training , if you will clear the mock test after
\n10 days you will be onboarded and the training will be paid ..Offered CTC:- 2.16 LPA+3 LPA on the basis of performance
\nTraining Period (Tenure):- 7-10 days
\nSalary During Training:- Performance based
\nSalary After Training:- 2.16 LPA+3 LPA on the basis of performance<\/p>\n","protected":false},"excerpt":{"rendered":"

Steps to Apply : Register on the placement portal Job Profile Offered : International Advisor Offered CTC: 2.16 LPA+3 LPA on the basis of performance\u00a0 Specializations eligible:- Any Graduates ( […]<\/p>\n","protected":false},"author":6,"featured_media":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","jobpost_category":[],"jobpost_job_type":[8],"jobpost_location":[51,17],"class_list":["post-5593","jobpost","type-jobpost","status-publish","hentry","jobpost_job_type-full-time","jobpost_location-dehradun","jobpost_location-kanpur"],"acf":[],"_links":{"self":[{"href":"https:\/\/placement.csjmu.ac.in\/index.php?rest_route=\/wp\/v2\/jobpost\/5593","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/placement.csjmu.ac.in\/index.php?rest_route=\/wp\/v2\/jobpost"}],"about":[{"href":"https:\/\/placement.csjmu.ac.in\/index.php?rest_route=\/wp\/v2\/types\/jobpost"}],"author":[{"embeddable":true,"href":"https:\/\/placement.csjmu.ac.in\/index.php?rest_route=\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/placement.csjmu.ac.in\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=5593"}],"wp:attachment":[{"href":"https:\/\/placement.csjmu.ac.in\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=5593"}],"wp:term":[{"taxonomy":"jobpost_category","embeddable":true,"href":"https:\/\/placement.csjmu.ac.in\/index.php?rest_route=%2Fwp%2Fv2%2Fjobpost_category&post=5593"},{"taxonomy":"jobpost_job_type","embeddable":true,"href":"https:\/\/placement.csjmu.ac.in\/index.php?rest_route=%2Fwp%2Fv2%2Fjobpost_job_type&post=5593"},{"taxonomy":"jobpost_location","embeddable":true,"href":"https:\/\/placement.csjmu.ac.in\/index.php?rest_route=%2Fwp%2Fv2%2Fjobpost_location&post=5593"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}